Staingard 5 Year Protection

Having invested in your new furniture it is only natural that you will want to keep it looking like new for as long as possible. This is why we offer Staingard's 5 Year Care Plan. Whether you choose a fabulous fabric or luxurious leather sofa, you can rest assured that by choosing this Care Plan you are covered when an accident does spoil the appearance of your furniture. Stain removal and repairs will be taken care of at no extra cost to you.  

Benefits of furniture protection

  • 5 years peace of mind
  • Original value replacements
  • A national network of professional technicians
  • No excess charges
  • One call for advice and service

What are you covered for?

Essentially this Care Plan provides cover for a comprehensive range of household accidents that result in damage or staining to your furniture. Following the delivery of your furniture, you will receive a document detailing this and also how to make a claim. It is important to recognise that you are not covered for a lack of care of your furniture or abuse, and multiple stains and damages sustained over an extended period of time are similarly not covered.

How to make a claim?

All you need to do is call us within 7 days of the incident occurring.
A technician will be sent to your home at a mutually convenient time and we’ll take care of the problem if we are unable to effect a satisfactory repair or stain removal we will replace the damaged item at no cost to you.

About your Care Plan

Your Care Plan begins on the date your furniture is delivered and subject to the terms and conditions will continue for 5 years. Any Structural defects will only be covered if they occur after the first 12 months. Your Care Plan has been arranged by Staingard Warranty Group (A trading name of Homeserve Furniture Repairs Limited).

For details of your insurer, please see the Terms and Conditions on your Certificate of Insurance that will be provided to you following delivery, a copy of which can be obtained from us, Brentham Furniture.

Homeserve Furniture Repairs Limited will administer your care plan, and is authorised and regulated by the Financial Conduct Authority (FCA Number 502001). This can be checked on the Financial Services Register by visiting the FCA’s website at 

Taking care of your furniture...

Staingard’s Ultimate 5 year Care Plan is supported by a range of care products designed to ensure that you are able to maintain your furniture in the best way possible. These care products are specially formulated and produced by Staingard and are easy to use and effective.

For more information, please read this brochure by Staingard.