My account - FAQs

No - you can check out as a guest. Creating an account lets you view order history and save delivery details for next time.

You can create one during checkout or via the “My Account” link on our website.

Use the “Forgotten password” link to receive a secure reset email. If it doesn’t arrive, check your spam folder.

Log in to “My Account” to view current orders, past orders and downloadable invoices.

You can update your name, addresses and contact details in “My Account”. For changes to an active order, please contact us directly.

Adjust your email preferences in “My Account” or use the unsubscribe link in any marketing email.

Please contact us and we’ll help with account deletion or data requests in line with UK GDPR.